Legal Information

Privacy Statement

Please read the following details carefully before using this website. By accessing and using this website you are agreeing to be bound by these terms and conditions.

Company address

Right 2 Claim Limited, 4th Floor, Grange House, John Dalton Street, Manchester, M2 6FW.
Company Registration number 4091371

General

This site is owned and operated by Right 2 Claim Limited. (“We”, “Us”, “Our”).

This notice only covers this website.

Links on this website to other websites are not covered by this statement and we accept no responsibility for external links.

By submitting information about you and others within this website both you and they consent to use of the information as set out in this statement.

Use of Personal Data

Personal data that you provide to Us will be held in accordance with the Data Protection Act 1998. We use this data to progress agency applications and changes, to service your enquiries, to provide details of our products and services and for research, analysis and regulatory purposes. We may share personal data that you provide with the other companies that We establish commercial links with, including our Regulator. They and We may contact you (by mail, e-mail, telephone or other appropriate means) in order to service your enquiries.

You have the right to ask for a copy of the information We hold about you (for which We may charge a fee) and to correct any inaccuracies in your information.

Communications may be monitored by Us regularly to improve Our services and for security and regulatory purposes.

International Transfer of Data

The Internet is a worldwide medium and therefore your information may be transferred outside the European Economic Area en route. By submitting your information you are consenting to such a transfer of data.

Cookies

When you visit Our website, We may attach a “cookie” to your browser. A cookie enables Us to identify you from your IP address, track pages you have visited in this website and to identify things that may be of interest to you.

If you would prefer We did not collect data in this way you can disable this function within your browser settings. Please be aware, however, that without cookies you may not be able to use the full functionality of Our site.

Marketing

We may share personal data that you provide through this website with other companies that We establish commercial links with. They and We may contact you (by mail, e-mail, telephone or other appropriate means) in order to tell you about products, services or offers that We and/or they believe will be of interest to you, or to provide you with commercial updates. If you do not wish us to do this please notify us.

Security

The Internet is not a totally secure medium of communication and We cannot therefore guarantee the security of any information transmitted by you to Us via the Internet. We are not responsible for any damages you, or others, may suffer as a result of the loss of confidentiality of such information.

Complaints Procedure

If You have any complaint You can write to The Compliance Manager, Right 2 Claim Limited, 4th Floor, Grange House, John Dalton Street, Manchester, M2 6FW, who will acknowledge Your complaint promptly in writing and will do Our best to resolve the problem quickly, keeping You informed of progress and the measures being taken. If we have not been able resolve your complaint within 4 weeks, we will write to you with an update and in the unlikely event that We have not resolved Your complaint within eight weeks We will write again to explain the reasons and advise when we expect to be able to do so.

If we fail to give you a satisfactory explanation or you are still dissatisfied in anyway, you may take your complaint to the Claims Management Regulator:

Claims Management Regulation Monitoring and Compliance Unit
57 – 60 High Street
Burton–upon–Trent
Staffordshire
DE14 1JS
Telephone: 0845 450 6858 / 01283 233309
Fax: 0845 450 6866 / 01283 233335
Email: info@claimsregulation.gov.uk

Company address

Right 2 Claim Limited, 4th Floor, Grange House, John Dalton Street, Manchester, M2 6FW. Company Registration number 4091371

Regulation

Right 2 Claim Limited is regulated by the Ministry of Justice in respect of regulated claims management activities; our registration is recorded on the website www.claimsregulation.gov.uk